In 2002, I began working in a shelter for people experiencing homelessness. During that time, I noticed something important: many of the people struggling with addiction, low mood, and loss of direction had experienced abuse, trauma, or serious emotional pain earlier in their lives.
Those painful experiences often led them to seek relief in drugs or alcohol, but the emotional wounds never truly went away. Instead, they kept resurfacing, trapping them in what I came to think of as an emotional prison — a place where confidence, self-worth, and hope for the future felt out of reach.
Seeing this had a deep impact on me. I became determined to help people break free from that emotional prison.
I reflected on challenges in my own life, including times when I experienced bullying in the workplace. I recognised the mindset and practical strategies I had used to cope and regain control — and I began sharing those tools with others. Over time, I watched people grow in confidence, self-esteem, and belief in themselves.
I’ve always been fascinated by human nature and how the mind works. Through years of learning and experience, I came to understand that those who try to dominate or belittle others often struggle with their own insecurity. This understanding, along with knowledge of our shared emotional needs, forms the foundation of my coaching.
In my sessions, I help people understand:
How their emotional needs influence their thoughts and behaviours
Why stress, anxiety, trauma, or bereavement still affect them today
How to rebuild confidence and a sense of personal worth
How to create a clear, positive path forward
My coaching style is relaxed, conversational, and genuine. I’ll always be honest with you — I believe real progress comes from truthful, respectful conversations. At the same time, I bring warmth, patience, and compassion to every session.
Clients often tell me they appreciate that I’m “natural” rather than overly formal or clinical. They feel they’re talking to a real person who understands life’s ups and downs.
I draw on practical psychological approaches, including elements of NLP and CBT, to help clients better understand their emotions and how their past experiences have shaped their present situation. Most importantly, I help people see how they can begin meeting their emotional needs in healthier, more empowering ways.
As one client shared:
“What helps me understand Tom’s advice and support is that he’s lived a life I can relate to. He’s not just repeating something from a book — he speaks from real experience, knowledge, and understanding.”
Helping people rediscover their confidence, self-worth, and direction in life is not just my work — it’s my purpose.
